black blue and yellow textile

Our Story. Our Commitment

Dedicated to providing compassionate, person-centred NDIS support that truly makes a difference.

Veloura Care was born out of a deeply personal journey. As two friends with disabled family members, we intimately understood the frustrations of navigating the complex world of NDIS and the profound difficulty in finding the truly tailored services our loved ones actually needed. We experienced firsthand the feeling of being overwhelmed and alone. This shared struggle ignited a powerful resolve: to create the solution we wished we had.

Born from Experience, Driven by Heart

an empty road in the middle of a forest
an empty road in the middle of a forest
man in gray shirt looking at city buildings during daytime
man in gray shirt looking at city buildings during daytime
Our Mission

Our mission is to provide a comprehensive, one-stop solution for our participants through an all-inclusive service model. We strive to ensure that no one ever feels disabled or alone, offering seamless support so you can thrive. This is what Veloura Care was born out of – so no one ever has to face these challenges without a true partner.

Our Vision

We envision a world where everyone with a disability deserves and can truly live an independent, happy, and equal life, filled with dignity and choice.

Our Core Values

The principles that guide us

Partnership
man and woman holding each others hands
man and woman holding each others hands

We are committed to being your partner in care excellence, building relationships based on trust, understanding, and mutual respect, just as if you were our own family member.

black and white printed textile
black and white printed textile
a hand holding a card
a hand holding a card
Empathy

We listen deeply and act with genuine compassion, ensuring every interaction is respectful and truly supportive of your unique journey.

We foster independence and actively support you in achieving your goals, helping you lead a happy and independent life on your own terms.

Empowerment
person holding orange flower petals
person holding orange flower petals
Integrity

We operate with unwavering honesty, transparency, and accountability, guiding you through complex NDIS processes with clarity and trust.

Innovation

We continuously seek new ways to improve and expand our services, driven by your feedback, to ensure we are always providing the most effective and tailored support.

The Veloura Care Difference

What truly sets Veloura Care apart is our individual-centric, curated approach. Our hand-selected companion service means we don't just provide a service; we get to know you, becoming a partner in your care excellence. We are there to support you as if you were our own family member, helping you navigate complex NDIS processes. We are your all-inclusive, one-stop solution to live an independent life, and our service offerings are constantly expanding based on participant feedback to ensure we are staying true to our mission of comprehensive, evolving support.

More Than Just Support – It's a Lifelong Partnership